Why is my Clover Flex not turning on?
Updated January 18, 2024
IF you have a Flex that is dead and will not turn on, try:
- Place it on the charger, let it get a few minutes of charge
- After it has a little charge, while it is still on the charger, hold the power button down for 30-45 seconds. You should see the Clover logo pop back up, then it will power back up.
- If it does not turn on after repeated attempts and charging, you or your merchant will have to call in to the help desk to trouble shoot.
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If you’re still stuck, call (818) 654-4449 or email Info@yanpayments.com. Mon–Fri, 9 AM – 5 PM.