Guide to Menu Input by Clover

Clover will input the menu in for your merchant, as long as you send a pdf version of the menu in with the application.

Best practices...

• Make sure the menu is legible and complete
• Clearly indicate how the menu should be organized (what will the categories be, vs. items, vs. modifiers)?
• Include all pricing
• Include things like relevant temperature options, spice levels or egg prep options where applicable
• Be sure to list all available sauces, dressings, toppings and options
• Note size options or “upcharges”
• Provide possible substitutions
• Remember not to use the same item name more than once, e.g., in multiple categories

Your menu build will be delayed or denied if…

• If the menu is handwritten, blurry, cut off or otherwise illegible
• Categories, Items, Modifiers and Prices are not provided or are unclear
• The menu is submitted in languages other than English & Spanish
• You do not respond to requests for clarifications

If the menu is not correct…

• See if you can help edit with the merchant in the web dashboard
• Clover Support an help with simple modifications, and can show the merchant how to make changes
• If you need the menu completely redone, escalations must come through Clover Support